Before you buy
Note how many people need access, how many documents you review regularly and roughly how many reviews are active at any one time. Those numbers point to the right package.
Help
Support & Setup Guidance
Practical guidance for buying a package, receiving access and setting up your approval workspace.
Getting Started
Completing checkout
Use an email address you check regularly. All access and setup information is sent there after payment is confirmed.
After payment
Keep the order reference shown on the confirmation page. Quote it in any support email.
Setting Up Your Review Workspace
Most people can add their first document and reviewer within an hour of receiving access.
Define your approval stages
Decide which statuses your documents need to pass through, using Draft, Ready for Review, Under Review, Changes Requested, Revised, Awaiting Approval, Approved and Archived as your starting point.
Add your documents
Create a record for each document with a clear title, category and current status so it can be found quickly later.
Add your reviewers
Record the people who need to review or approve each document, including which stage they are responsible for.
Set review deadlines
Where your package includes deadline tracking, add a target date for each active review so nothing is left open indefinitely.
Move documents through statuses
Update a document's status as feedback is given and revisions are made, keeping the record aligned with reality.
Archive once approved
Once a document is marked Approved, archive it so it stops counting towards your active-review limit.
Common Questions
Checkout will not start
Refresh the page and try again. If the problem continues, note the error code shown on screen and email it to us.
The confirmation page cannot verify my payment
Wait a moment and refresh. If it still fails and money has left your account, email hello@approvetrail.co.uk with the date and amount.
I have not received my access email
Check your spam or promotions folder first, then contact us with your order reference so it can be resent.
I need more users or review capacity
Contact us with your current package and what you now need. Additional users or capacity may require a separate quotation.
I entered the wrong email at checkout
Email us from the address you want to use, quoting the order reference from your confirmation page.
My cart looks empty
The cart is stored in your own browser. Using private browsing, clearing site data or switching device will empty it. Add the package again from the Pricing page.
Contact Support
Email hello@approvetrail.co.uk or call +44 7350 230388. Enquiries are normally reviewed within one business day.
ApproveTrail is independently owned and operated by Tilak Giri as a sole trader in the United Kingdom.
Ready for a clearer approval process?
Compare the seven ApproveTrail packages and choose the level that matches your reviewers, document volume and approval requirements.